A virtual reference desk for government information

Stuck researching government information? Get live, online help from a government information librarian through Government Information Online. This national pilot project, a cooperative effort of more than 30 libraries throughout the United States, provides a virtual reference and information service that specializes in questions concerning government information. All participants are official depository libraries that participate in the U.S. Government Printing Office’s Federal Depository Library program, and many are also official depository libraries for their respective state governments.

Chat live with a librarian Mondays through Thursdays, 8 a.m. to 8 p.m. central time, and Fridays 8 a.m. to 5 p.m. central time. You can also send questions by e-mail and receive a reply within 48 hours.

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One Response to “A virtual reference desk for government information”

  1. Prof Yabut says:

    Thanks for finding this nugget, Bob, it’s a good one.

    Can I ask a terminology question? What does the adjective “virtual” add to the description of this service, once we know it is available on the web? (It really is a reference service, and the librarians are probably at desks.) It’s the kind of jargon that gives pause to low-techies and confuses those who still wonder about “real-time” and “virtual” realities, and whether they have the equipment or the time to master it. The Librarians need to use plain English, and so do we webloggers, who want to increase the number of people taking advantage of the digital information revolution.
    s/ David Giacalone

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