Thank you to everyone who pointed out that my Web site and blogs disappeared this morning. Something went wrong with my ISP. The best information I could obtain came from its Web site, which said, “We’re currently experiencing issues with customer websites being served correctly.” Thanks, but I knew that.

This the second time in a week my Web site disappeared. The first time, it shut me down after failing to notify me that the credit card I had on file had expired. When a customer service rep insisted I had been sent notice, he at first could find no record of it then claimed to have found an e-mail sent to a long-discontinued e-mail address. When I pointed out that I had revised my e-mail contact info some time ago and received many e-mails from the company at my correct address, he explained that cancellation notices were sent from a different server that had never been updated with my correct information.

Because the company is headquartered in my home state of Massachusetts, I tried to contact the general counsel to suggest that he have his company review its policies and practices. He never responded to me.

I have been with the company, BlueDomino, since 2001, with only occasional and minor problems. It, in the meantime, has been through at least one and perhaps multiple changes of ownership. I hate to contemplate changing my ISP, but I’m not I have a choice any longer.

So, any suggestions?

And it would be nice if the ISP also offers pre-installed WordPress, because it may also be time for me to move off Blogger.

Photo of Bob Ambrogi Bob Ambrogi

Bob is a lawyer, veteran legal journalist, and award-winning blogger and podcaster. In 2011, he was named to the inaugural Fastcase 50, honoring “the law’s smartest, most courageous innovators, techies, visionaries and leaders.” Earlier in his career, he was editor-in-chief of several legal publications, including The National Law Journal, and editorial director of ALM’s Litigation Services Division.