"brushed off"

try being put on hold, put into voicemails, ignored and generally dismissed all day every day. 100+ calls per day….customer service?

ok…

walk a mile in my shoes before you reply that I brushed you off or dressed you down.

my whole life is about "gatekeepers" and various other characters "brushing me off", so if I know nothing about customer service, well all I can tell you is I learn from example.

If I had a legal issue, I promise you my call wouldnt be brushed off.

as it relates to this example, her email was similar to me calling a law firm to speak with an attorney and the person answering the phone decides that my call isnt "worthy" of speaking to the lawyer and "lies" and either says he is in a meeting, out of the office, or not available and either takes a message or sends me to voice mail. that is the dictionary definition of being brushed off or dismissed…

if you read my email at least I was polite enough to say with all dure respect and thank her for her hard work and her position.

her email to me was "brushed off" in the same ay that many of my calls are. her email wasnt worthy of a whole lot of my time because it wouldnt lead to a client.

just as my incoming call to a law firm woudlnt lead to the lawyer gaining a client.

There you have it.

if you think there is ANY difference here between my correlations youre dead wrong.

try walking a mile in my shoes before passing judgment on me or my company.