NetDocuments Acquires Decisiv Email from Recommind

NetDocuments, a cloud-based document and email management service used by many law firms, has acquired the enterprise email management system Decisiv Email from Recommind, it announced this morning. Decisiv is an enterprise email management system that employs computer-assisted predictive email filing to tag and file messages for easier storage and retrieval. The acquisition includes Decisiv Email’s development team as well as the technology, which will now be known as NetDocuments Email.

Decisiv can be configured to tag and file messages in a semi or fully automatic fashion, depending on a company’s requirements. When an email is sent or received, the system automatically assesses the content and parties involved in the communication, then either files the message or prompts the user to file the email in the appropriate folder.

According to NetDocuments, the integration of this functionality with its document management system will allow:

  • Predictive filing to the DMS. Decisiv allows for predictive filing based on criteria such as To, From, Cc, Subject, contents, etc. Predicted locations are visually ranked, indicating probability and enabling filing to the correct matter with just one click. Automatic filing can be enabled with a set threshold (e.g. email that reaches a 95% confidence rank or higher will be automatically filed to the predicted matter).
  • De-duplication. Email is filed to the content management system once, regardless of how many individuals file it.
  • Folder mapping. Select folders in Outlook and map to the document management system. Email filed to mapped folders will be sent to the DMS.
  • Global filing indicator. Email is visually tagged in Outlook for all internal recipients to see in their own mailboxes, indicating it has been filed to the DMS regardless of who in the firm filed it.

“This is truly a case of the whole being greater than the sum of the parts,” said Matt Duncan, CEO of NetDocuments, in a press release. “Anyone in our industry who has seen or experienced Decisiv Email knows it’s simply the most powerful email management solution in the market. The Australian-based team brings a wealth of industry knowledge that will complement NetDocuments’ core service. We truly believe that combining Decisiv Email with NetDocuments will result in the most modern and intuitive matter-centric content management solution ever made available to the legal market.”

The press release says:

Decisiv Email solves email management issues by understanding email content and user patterns in order to accurately predict where an email should be filed. It then allows users to file email with just one click. This one-click technology not only vastly improves the desktop email filing experience, but also provides the most viable method of filing email on mobile devices through its native app. The capability to file email on the go, and doing so with the current solutions in the market, is a cumbersome process that Decisiv Email directly addresses.

NetDocuments will support existing Decisiv Email customers and intends to integrate some components of the Decisiv Email technology with NetDocuments’ proven cloud-based infrastructure.