How do solo and small-firm lawyers use technology in their practices? Hoping to provide some small insight into this, I recorded a series of 18 interviews with lawyers, asking them about the technologies and products they use in their work.

All 18 interviews were recorded over the course of a single day at the Law Firm 500 conference, held in Lake Las Vegas, Nev., in October 2018. Lawyers attending the conference volunteered to be interviewed. The videos were unscripted and I knew virtually nothing about the lawyer before we turned on the cameras.

For an introduction to the series, see this post. A special thanks to Law Firm 500 for hosting us to record these videos, and to Ben Ambrogi for the videography and editing.

In this episode, I speak with criminal defense lawyer Kim Benjamin, Esq., founder of Missouri DWI & Criminal Law Center, Kansas City, MO. She specializes in DUI/DWI and license suspension cases.

A year ago, Benjamin converted her entire firm from PCs to Macs. Among the products Benjamin talks about are: Clio for practice and document management; Apptoto for client text messaging; Your Firm App for client communications and calendaring; Parallels, which she uses for viewing Windows-based dashcam videos on a Mac; and Tali, for voice time tracking.

One interesting policy in Benjamin’s firm: no email communications with clients. Instead, she uses secure messaging through other applications.

Photo of Bob Ambrogi Bob Ambrogi

Bob is a lawyer, veteran legal journalist, and award-winning blogger and podcaster. In 2011, he was named to the inaugural Fastcase 50, honoring “the law’s smartest, most courageous innovators, techies, visionaries and leaders.” Earlier in his career, he was editor-in-chief of several legal publications, including The National Law Journal, and editorial director of ALM’s Litigation Services Division.