Smith.ai, a virtual receptionist service serving law firms and other businesses, now offers recording and transcription of all inbound and outbound calls, giving its customers access to the full conversations that the company handles on their behalves.
Smith.ai says it is the first virtual receptionist service to release call recording and transcription.
For law…
Smith.ai, a virtual receptionist service, today introduced business intelligence tools that enable law firms and other businesses to visualize metadata showing who is calling them, when they call, and what actions were taken with each call.
Users of Smith.ai’s receptionist service will now have access, at no additional cost, to a call dashboard that…
MyCase, the cloud-based practice management platform, and Smith.ai, a virtual receptionist service for law firms and other businesses, have created an integration by which MyCase customers will be able to outsource call answering while viewing and tracking call logs directly within MyCase.
To take advantage of the integration, MyCase customers will need a…
What do you get if you combine a virtual receptionist service with artificial intelligence? Spoiler alert: The answer is not robots answering the phone. Rather, the folks at Smith.ai say the combination results in a superior receptionist service for both live calls and website chat.…
Robert Ambrogi Blog
