FindLaw responds, says update underway

I spoke yesterday to Kyle Christensen, corporate communications manager for Thomson Legal & Regulatory, about my survey showing FindLaw’s index of legal Web sites to be out of date. He acknowledged that FindLaw has fallen behind in keeping the index current, but he said that efforts are underway to update the information and that FindLaw would launch a redesigned and updated site before the end of the year.

Last week, FindLaw President and Chief Executive Officer Debbie Monroe announced her retirement, Christensen said. She will be succeeded by Scott Kinney, who a year ago was named FindLaw’s vice president of strategic marketing. Kinney came to FindLaw from CBS MarketWatch, where he was executive vice president of licensing and general manager. Earlier, he was chief operations officer and chief financial officer of BigCharts, a financial services information business that was acquired by CBS MarketWatch in 1999.

Kinney is on vacation this week and not available for comment, Christensen said, but will return and be available next week.

Christensen said that FindLaw focused in recent years on development of its corporate counsel section. The company has now applied resources towards updating and redesigning the overall site, he said, with the goal of adding new content, updating existing content and enhancing the overall user experience.

“The mission of FindLaw hasn’t changed,” Christensen said. “We want it to be a useful site.” With respect to the index, he added: “We’re on it, and we care.”

He said that FindLaw remains the most popular legal site on the Web, with two million unique visitors and 60 million page views a month, and among the top-500 most visited of any type of Web site.

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  • Great job! You have done all legal researchers a great service by identifing the strengths and weaknesses of FindLaw.